IKKI, Beyond Finances

Industry · specialised ERP

Retail and e-commerce

POS, marketplace, ICMS-ST and reverse logistics.

Industry context

Where Retail and e-commerce loses margin.

Retailers running physical stores, e-commerce and marketplaces deal with channel integration, ICMS-ST (state VAT by substitution) that varies by state, reverse logistics, returns, cashback, loyalty and the need for an omnichannel view. IKKI connects every channel and gets the tax right on each transaction.

The usual pain points

What held you back before IKKI.

  • 01

    Marketplace integration (Mercado Livre, Amazon, Shopee)

  • 02

    ICMS-ST per state for over 1,000 products

  • 03

    Reverse logistics and complex returns

  • 04

    Reconciling with card acquirers (Cielo, Stone and others)

  • 05

    Loyalty and cashback programmes

Retail and e-commerce operation

In practice · Retail and e-commerce

The IKKI solution

How IKKI fixes the Retail and e-commerce operation.

ERP with integrated POS and marketplaces

Automatic ICMS-ST calculation

Financial reconciliation with card acquirers

High-volume XML capture

Omnichannel BI: store, online and marketplace

The vertical advantage

Automatic card reconciliation that separates merchant fee, advance settlement and chargeback, recovering margin other ERPs lose in fees.

Typical indicators after go-live

Numbers clients in this industry report.

+20%
margin per channel
−65%
ICMS-ST errors
100%
acquirer reconciliation

A demo for Retail and e-commerce.

30 minutes with a specialist who knows your industry. We show exactly how IKKI solves the Retail and e-commerce pain points in your case.

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