Industry · specialised ERP
Retail and e-commerce
POS, marketplace, ICMS-ST and reverse logistics.
Industry context
Where Retail and e-commerce loses margin.
Retailers running physical stores, e-commerce and marketplaces deal with channel integration, ICMS-ST (state VAT by substitution) that varies by state, reverse logistics, returns, cashback, loyalty and the need for an omnichannel view. IKKI connects every channel and gets the tax right on each transaction.
The usual pain points
What held you back before IKKI.
- 01
Marketplace integration (Mercado Livre, Amazon, Shopee)
- 02
ICMS-ST per state for over 1,000 products
- 03
Reverse logistics and complex returns
- 04
Reconciling with card acquirers (Cielo, Stone and others)
- 05
Loyalty and cashback programmes

In practice · Retail and e-commerce
The IKKI solution
How IKKI fixes the Retail and e-commerce operation.
ERP with integrated POS and marketplaces
Automatic ICMS-ST calculation
Financial reconciliation with card acquirers
High-volume XML capture
Omnichannel BI: store, online and marketplace
The vertical advantage
Automatic card reconciliation that separates merchant fee, advance settlement and chargeback, recovering margin other ERPs lose in fees.
Typical indicators after go-live
Numbers clients in this industry report.
A demo for Retail and e-commerce.
30 minutes with a specialist who knows your industry. We show exactly how IKKI solves the Retail and e-commerce pain points in your case.




